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We take pride in our level of support and attention to our customers. Using our customer issue tracking system, your support questions will be answered quickly and effectively.

Our preferred support medium is email, since it provides a documented communication log, and the opportunity to send and receive links and files. The more information you can provide us up front, such as your operating system, product version, error message, etc., the better and faster we can help you. Send us an email at

If you would prefer to speak with us directly, our telephone support to our Software Assurance participants is available from 9 to 5 PM CST by calling 630-529-0845 x 201.

We look forward to providing excellent support to all users of our products!

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